Reservation & Cancellation Policy
As an independent restaurant, FISH&FOREST relies on reservations being honoured or cancelled with sufficient notice. We kindly ask that any cancellations are made at least 24 hours before your reservation.
To secure your booking, we require valid debit or credit card details for all reservations. Your card details are stored securely in a PCI DSS-compliant system and will only be charged if our cancellation policy is not met.
Cancellation Charges
Bookings of up to 5 guests: £20 per person for cancellations or no-shows made within 24 hours of your reservation.
Bookings of 6 or more guests: Cancellations or no-shows made within 24 hours of your reservation will incur a charge equivalent to three courses plus one large glass of wine per person.
Unfortunately, due to the increasing number of late cancellations and no-shows, these measures are necessary to protect our independent business.
Late Arrivals
We will hold your table for a maximum of 15 minutes after your reservation time. If you are running late, please contact us as soon as possible.
If you have not arrived within 15 minutes, we will attempt to contact you. If we are unable to reach you, your reservation will be treated as a no-show, and the applicable cancellation charge will apply.
Special Events
For special events, tasting menus, or other ticketed occasions, cancellations or no-shows within 24 hours of the reservation will incur a charge for the full value of the booking.
If you have any questions about our reservation or cancellation policy, please don't hesitate to contact the restaurant.
By making a reservation at FISH&FOREST, you confirm that you have read and accepted these reservation and cancellation terms.
Thank you for your understanding and support. We look forward to welcoming you to FISH&FOREST.